Maintenance Services
Customer Challenges
In-house IT network operation team faces the challenges of maintaining and trouble-shooting new technology, complex and ever changing network requirements to keep network availability for their business. And at the same time, organizations struggle to keep trained network engineers and hope to reduce manpower attrition to the minimum while they are not ready to give out their networks for service providers to fully manage.
Our Solutions
SBD Maintenance Services provide a comprehensive suite of solutions to provide preventive maintenance, incident maintenance, hardware replacement services based on a service delivery framework that adheres to a set of processes to meet SLAs required.
Our Offerings
Preventive and Incident Maintenance Services
The diagram depicts the maintenance service process to ensure the outages are quickly identified and fixed.
Temporary Hardware Replacement Services
The following diagram depicts the maintenance and temporary hardware replacement service process to ensure the outages are quickly identified and fixed.
Production Hardware Replacement Services
The following diagram depicts the maintenance, production hardware replacement and process to ensure the outages are quickly identified and fixed.